If you have any questions or suggestions, just drop a comment below! If you want to receive Unifi tips in your mailbox, make sure you subscribe to the newsletter below. I hope you got your Unifi Switch up and running with these tips. Change 192.168.1.100 to the correct Ip of you controller of course □ set-inform Conclusion Type the following command to set the inform URL to the IP Address of your Unifi Controller. Follow the steps above to login with SSH. I tried to login to my Unifi Controller and it says my password is invalid however i have been using that password for 2 years now. If you don’t see the device in the Unifi Controller you can also double-check the inform URL. You can now try to factory reset the device (the new firmware won’t be lost □ ) and adopt it again. #Unifi recover password installThe device will download and install the firmware and reboot once it’s complete. #Unifi recover password upgradeNow use the following command in Putty to upgrade the firmware.Click on Download, accept the terms and you will get a direct download url.Find the latest Firmware on the Download page at ui.com.If the device is factory reset, then the login is ubnt / ubnt.Leave the port on 22 and click on open (you can ignore the warning).Enter the IP Address of the device (you might find it in the Unifi Controller under devices).To do this we are going to access the device using SSH. If you keep having problems with the installation of the firmware you can also try to install it your self directly on the device. Installing Firmware Manually on Unifi Device When the firmware is downloaded, initiate the adoption again. Search for Firmware and select Device Firmware Cache (or select Updates > Firmware in the settings menu)Ĭache the firmware for the device you are trying to adopt. To cache the firmware in your controller you open your controller and go to the settings (lower left gear icon). Sometimes the downloading of the firmware is what causing the problems. Backup your controller, reset UCK to defaults, restore backup. Manually install the firmware on the device or cache it in the controller. Only option to reset that password is to reset the cloud key to defaults. #Unifi recover password updateSo when you get an error that a firmware update is required you can try two things. There are a couple of things you can try: Firmware update required You may get an error that a firmware update is required or you can’t simply find the device in the controller. I have been working a lot with Unifi devices and sometimes you just got one of those devices that just won’t adopt. Optional WAN Port Conguration via Layer 3 From a web browser, go to Enter your Username and Password. The System LED on the UniFi Gateway will turn blue to conrm that it is successfully adopted. Other tips for solving Unifi Device Adoption Issues Locate the UniFi Gateway in the list of devices under the Model column. You can now adopt the switch in the controller When the reboot is completed the led will turn pale blue. Use a paperclip to press the button for 5 seconds to initiate the factory reset Wait for the device to fully boot, the led will turn dark blue (or stay white if it wasn’t adopted before, approximately 5 minutes max) Plug the power back in and let the device boot, don’t press the reset button yet! Open your controller, select the device, click settings and scroll down to forgetĪ PoE enabled switch won’t factory reset when it’s providing PoE to connected devices
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